UK Shipping
Shipping is free on orders over £30. Our items are sent via Royal Mail 2nd class in the UK, orders over £50 are sent via recorded delivery. We aim to ship orders within 3 working days (Monday - Friday) of purchase.
Collection is available upon request from our base in Slaithwaite, Huddersfield. To request this option, please use the code COLLECT at checkout.
International Shipping
You'll be pleased to hear we do offer shipping to Australia, USA & Canada. All items are sent via Royal Mail.
I have currently suspended my shipping to Europe due to the new GPSR requirements.
Please be aware that tracking is not available on Standard International Postage.
If you require tracking, please select Express International at checkout.
Shipping is free on orders over £75.
Returns
Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We cannot accept returns on earrings or personalised items unless they're faulty.